Try this First!!! Simple fix to samsung soundbar not turning on with tv remote (fix near end)** make sure to start tv with power button not … It's normal for a Samsung sound bar to turn off automatically if there is no audio signal for 20 minutes. Just stopped working. Mute is not on, volume is up but there is no sound. add to cart. Check the audio out settings on your TV. The reason that soundbars are so popular among music lovers nowadays is that they aren’t there to supplement your home theater experience. The sound from the TV is not heard on the Sound bar speaker system. (The sound bar will now go into pairing mode). Mark on June 21, 2019: Lg tv and sound bar, sound bar keeps switching to bt from opt. TV Model - UN48JU640DF Having searched for and saved some Samsung user manuals and read your question I discovered in one of those manuals the recommended steps for getting your Samsung or other brand TV remote to work the soundbar volume. **NOTE** Prices in the video are subject to change at any time.- R.R. Ensure there are no objects between the remote control and the Samsung sound bar. Register a Product. Up until recently the sound connect has been working flawlessly but it has now stopped turning on the the sound bar. Samsung says they do not have a code that they could give me. We are connected with an Optical Cable b/c 2010 Samsung TV doesn't have HDMI ARC output. Samsung then decided to acquire Harman International in a bid to boost the audio quality of its devices. In my case, the one connect box is in a closet with all the AV equipment. volume will go up or down then goes into mute setting and will not do anything unless pull power source and then volume will work then instantly goes to mute, we keep getting a message saying that our speaker is connected do you want to send the network information to our TV. Push power off on STB and quickly press "OK" twice on remote. Also, I can’t seem to set up volume control from my LG tv remote. Remote will not operate. Some budget sound bars might not have enough HDMI inputs for all your sources, in which case you'll have to use Setup 1. If the left and right speakers on your Samsung sound bar sound like they're reversed, there's a good chance you got the wires crossed at some point when you were hooking things up. Make sure none of the connectors are loose. Any help would be most welcome. My sound isn't working on my soundbar. If the batteries in the remote control are loose, re-seat them and try again. The process works fine pairing with the TV. When it's working it sounds great! This soundbar is designed to do something different than most soundbars before it. 07:55 AM Bit confused please help. LOST POWER TO SOUND BAR...NOW CANNOT GET SOUND OUT OF SOUNDBAR..UNLESS YOU GO TO SPEAKER SETTINGS ON TV,,AND CHANGE TO BLUE TOOH. While the sound of Samsung products was never below average, they couldn’t match the quality Bose and Sonos delivered. I thought that I had read that incorrectly. Push the Mute button on your TV remote. You want to be sure the TV is not muted. I have plugged in everything multiple times, re-connected, reviewed the Owner's manual, and done eveything I can think of to do. In this setup, your receiver/sound bar is the central hub of the entertainment system. We have a Samsung Soundbar HW-E450 and the Contour remoteControl XR-11. Thank you , unplugging worked ....thank you, thank youi. More and more devices (the Xbox One, for example) have multiple HDMI connectors -- one serving as an input and another serving as an output -- and it's important to make sure you're connected to the right one. Changed the batteries but nothing! Samsung original remote controls Original remote control SAMSUNG RC 4870 (30085964) Available in stock $ 19.75 (VAT included) For NP300V4AS0BMY Original remote control SAMSUNG RC 1912 (30076862) Not available (see available equivalences) For NP300V4AS0BMY Original remote control SAMSUNG TM1250A (BN59-01178B) Available in stock $ 50.16 (VAT included) For … Max Dalton (author) from Greater St. Louis, Missouri on September 18, 2017: Hi Brady. Up until recently the sound connect has been working flawlessly but it has now stopped turning on the the sound bar. Samsung universal remote secret options: Samsung TV un60h7150afxza - wireless and cabled internet issues + remote issues: Have A Samsung smart TV. Offhand, there is a partial test to confirm if the remote is working or not. I'm trying to program my DirecTV remote (RC64) to work with my Samsung Sound Bar (HW-H450), DirecTV receiver model HR24. All the buttons seem fine, and don't stick. Please help. Use the following 5 digit remote codes… If this doesn’t solve the problem, make sure your TV volume is turned all the way up … It sounds great, but I can’t pair it to the Comcast remote, xr11. How do I change this? If the six source icons on the remote are blinking, the remote is not associated with the soundbar. Before you take your tv remote apart or buy a new one try this method. With fresh batteries, point the remote towards the lens of an active digital camera. AH59-02612A Replace Remote Control - VINABTY ah59-02612a Remote Control Replacement for Samsung Soundbar Sound Bar Active Speaker System HW-H355 HW-H355EN HW-H355/XU HW-H355/ZF 5.0 out of 5 stars 6 £8.99 £ 8 . Samsung HW-H450 will not play any sound. For information on programming a universal remote to work with your VIZIO device, Click Here to visit our Remote Codes Article. Internet connection was working when installed but now says No Internet Connection that is the problem. If it's set to the Aux input, the sound bar will power down if you haven't touched the remote after 8 hours. Our sound bar tends to be off from the actual mouth talking on the tv screen. Offhand, there is a partial test to confirm if the remote is working or not. What could possibly be wrong? Get your remote and go to STB. Click on the circle next to the name and wait for the Bluetooth connection. Today, thanks to Harman’… Turned it on the other day and it's saying not connected checked TV said its still connected. Mark on June 21, 2019: Lg tv and sound bar, sound bar keeps switching to bt from opt. Does the same time with the blue tooth . I cannot get the sound to work. Sceptre said to call Comcast. Sound changes all the time from 1 station to ano. I turned it off and unplgged it for 5 minutes last night - same results. There is no sound when using a TV or audio system with the ARC/eARC feature. I called Cox support, and they could not help ans suggested I contact Samsung at 800-2726-7864 to see if they have an updated 5 digit code. Swapping out batteries from the remote Solution 3: Re-Syncing the Remote and the TV. Sound bar will not turn on. Remote will not operate. To re-associate the remote with the soundbar: On the remote, press and hold the Volume Down and Left Navigation buttons for five seconds to clear the remote’s pairing list; Press the Centre Navigation button once to put the remote into pairing mode My sound bar is stuck on VOLMAX and I can't figure out how to change it. It’s not how Samsung suggests the ARC to work but is how my DIRECTV works with Samsung. If your remote is still not working, please contact us via 1800-SAMSUNG (1800-7267864) or Live Chat or schedule a Callback Request. From there you would need to connect one end of another HDMI cable to the HDMI OUT on the speaker, and the other end of that cable to the HDMI IN on the TV. It will now appear under "Paired Devices". Also, make sure you're set up to play sound from the audio input you're connected to on your sound bar. Does the power cord need to be replaced? To resolve this, disconnecting the power cable that connects to the back of the sound bar, waiting 30 seconds, and then reconnecting. Samsung hw-j6500; hw-j6501 curved soundbar, wireless subwoofer (ps-wj6500 / ps-wj6501) Have changed batteries.Lined up properly. Be sure to also change the TV's audio output settings, so the soundbar will be controlled by your TV remote. in communications from U of I, and is pursuing an MBA from Webster University. New Replacement Remote Control - Samsung AA59-00582A UE40EH5307K UE40EH5307KXKZ. Everything else is in working order. It is often the solution. What does that mean? Sadly I had already purchased a replacement remote:( . Hi, I have a samsung K series tv - bought in 2017 and a Samsung hw-j355 bought at the same time. Do you have another TV you can connect it to? To re-associate the remote with the soundbar: On the remote, press and hold the Volume Down and Left Navigation buttons for five seconds to clear the remote’s pairing list; Press the Centre Navigation button once to put the remote into pairing mode I recently remodeled. You can hit every button on the Soundbar remote, or the volume on the tv remote, and it does nothing. We can not turn it off. The Samsung sound bar (like the Xbox One) also has HDMI IN and and HDMI OUT connectors. Linda K Baker on April 08, 2019: Remote will not operate. It possibly got wet, and now some buttons just don't work. Click here for information on ordering a new VIZIO remote. If the ARC connection to your TV has stopped working try reinitialising your soundbar. Unfortunately, the one connect for the 2017 TVs does not have an IR out for extenders so I will have to buy an IR repeater to go from the closet back into the living room. Hello, I recently purchased and installed the sound bar. Worked until yesterday. Reconnect to your WiFi network. Use troubleshooting to see if you can resolve these issues on your own before you reach out to costly professionals for help. My sound bar was working and I heard a pop and now I can't here the voice all to clearly. If you have a Samsung TV and a Samsung soundbar, your TV might still be using its built-in speakers even if the soundbar is connected. My sound bar stopped playing sound, and only is displaying a search option. Program your universal remote control, Cable remote, or SAT remote to a Samsung Sound Bar. If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume and mute on that device, as well. You are connected via optical cable, correct? For that: Turn on the TV and grab your remote. New Genuine Samsung Remote Control for HW-J355 and HW-J450. However, the working remote (RC65X) is going on the fritz. Repair information and service assistance. Soundbar turns on automatically Auto Power Link feature will turn on your soundbar when your TV is turn on. Some programs come through soft so we turn it up, then the commercials blast you out! soundbar stuck on max volume. But, it was only $6 on ebay, so it was not a big deal. Once in a while the Samsung TV remote and the SoundBar remote do not work on the SoundBar HW-C450. The ARC TV input was not producing sound or staying on the input after shutting down TV for a few hours. CDN$ 1.00 coupon applied at checkout Save CDN$ 1.00 with coupon. Any ideas? Will not stay on for an extended period of time. **NOTE** Prices in the video are subject to change at any time.- R.R. Hope this helps you. Remote won’t change it. SoundShare is a feature that's only available on Samsung TVs. If the six source icons on the remote are blinking, the remote is not associated with the soundbar. If your VIZIO remote is still not working, you may need a new remote. Samsung says they do not have a code that they could give me. Maybe the device you were listening to connected to another Bluetooth device you were paired with and dropped your sound bar. Product support & customer relations. 90. Unplugged by Soundbar from the TV and plugged it back in 3 days later. I've got a Samsung soundbar with wireless subwoofer that is currently controlled by the dedicated Samsung remote. The Soundbar is not turning on - display and remote both - but the speakers are providing sound via my Samsung TV (on external speaker mode). But, it was only $6 on ebay, so it was not a big deal. If you find yourself pushing any of the physical control buttons located on the Samsung sound bar and those buttons aren't responding, you may be experiencing an issue with static electricity. I'm in the market for a soundbar. You can check this by following these steps: Step One. The ARC TV input was not producing sound or staying on the input after shutting down TV for a few hours. Troubleshooting your remote depends on the issue that you're having with it. My DIRECTV remote powers all three off and on and functions well. Update the firmware on your Samsung TV and try activating the SoundShare feature again. Is the problem the same for all audio inputs? It will show up on the screen with the name of the sound bar. I guess Samsung doesn't expect you to use their universal remote with a sound bar. BUT, the Sound source on my (also brand new) 2020 Samsung Q80T TV does NOT read "Soundbar + TV" as it's supposed to, and the TV's integral speakers do NOT work along with the soundbar, as they're supposed to. Even if your TV supports SoundShare, if the firmware on your Samsung TV is outdated the feature may not work through your Samsung sound bar. Try switching between different modes on your TV and try using SoundShare again. No sound, Sound bar turned off on its own and now won’t turn back on. by Can you tell me a bit more about the circumstances? You should have a clear path between the two devices. Compatible with following Samsung Soundbar Model: (The sound bar will now go into pairing mode). FREE Delivery on your first order of items shipped by Amazon. Great article. Push the Mute button on your TV remote. I have a Samsung tv as well. Turn box back on, you should have sound. I have a Samsung 6000. Connect an optical audio cable from the TV's Optical digital audio out jack to the OPTICAL IN jack on your sound bar. You can also, take the batteries from the remote with the batteries out Press and hold the power button on the remote for 30-40 seconds to discharge and soft reset the remote. Just because there is a SoundShare button on the remote control for your audio device doesn't mean your TV supports it. Is there a way to adjust it so the sound is the same all the time? Nina colton on August 10, 2019: My Sony sound bar keeps cranking up the volume independently. Our speaker works via Bluetooth, center speaker on my sound bar doesn't work. Try and keep the cable clear of other connectors, especially power, in the tangle of wires behind your TV. I know that this is possible, because I currently have a DirecTV remote that worked with this sound bar.